Aug 19
Finally! After over 2 months of clicking, beeping, and freezes, Apple have now finally released a firmware update for the hard drives in the June 2009 range of MacBooks and hope to eliminate the problem.
The update updates the Seagate 500GB (ST9500420ASG) & 320GB 7,200RPM hard drive’s firmware from 0006APM2 to 0007APM2.
- The update downloads a small program into your Applications -> Utilities folder where you run it.
- It then requests for a restart, which occurs.
- Upon boot up, when you normally see the Apple logo, you will see a picture of a hard drive and a status bar which goes across and completes.
- The MacBook then switches off.
- Upon turning your MacBook on again, the hard drive is updated.
See all the screen shots and more info by reading more….
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Tagged with: 0006APM2 • 0007APM2 • Apple • beep • click • firmware • freeze • hard drive • ST9500420ASG • update
Aug 17
Already we have seen CNET and other news outlet report that Apple are indeed fully aware and striving to come up with a fix for the infamous, annoying hard drive click, beep, freeze problem. Bill Evans, and Apple representative made these comments 10th August some 2 months after the initial comments appeared on the Apple Discussion Forums. It would be an understatement to call Apple’s response time slow.
Today, 17th August, a member of the Apple Discussion Forums “harryfear” has somehow managed to find out whats inside an internal Apple memo that describes the problem.
“MACBOOK PRO GENERAL MID 2009 – BEEP OR CHIRP SOUNDS FORM THE HARD DRIVE
THIS IS A PART OF THE DRIVE’S NORMAL OPERATION THAT SHOULD NOT EFFECT PERFORMANCE OR RELIABILITY.
SLIGHT DELAY CAUSED WITH CHIRP/BEEP NOISE WHEN THE ISSUE OCCURS.
THIS IS NORMAL AND OCCURS WHEN THE HARD DRIVE’S HEADS ARE PARKED TO SAVE ENERGY.
APPLE ARE AWARE OF THE ISSUE AND ARE PREPARING A SPECIAL FIRMWARE UPDATE TO SOLVE THIS PROBLEM.
13TH AUGUST 2009
HIGH PRIORITY”
Obviously this information cannot be verified that easily, but it does go along with common impressions and opinion on what Apple are doing.
The Ridiculous Parts
- “Normal Operation”
- “Should not affect performance or reliability”
- “This is normal”
- “…to save energy”
- “13th August” – 2 months later!!
How do Apple keep coming top of customer support awards?
Tagged with: Apple • beep • click • freeze • hard drive • ST9500420AS • ST9500420ASG
Aug 11
Apple have now quietly confirmed that they are indeed working on a fix for the now 2 month old MacBook Pro 7,200 RPM hard drive click, beep, freeze problem.
Apple had refused through their silence to acknowledge there was a problem with the 7,200 RPM hard drives in the MacBook Pro notebooks. An Apple representative, Bill Evans, has spoken to the the people at CNET declaring “We are aware of the issue and are working on a software update”.
The main discussion of the problem is over at the Apple Discussion Forums where there have been over 1,307 posts, 133,347 views since June 20th 2009!
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Tagged with: 7200 • Apple • beep • click • hard drive • macbook pro • ST9500420ASG
Jul 04
After taking delivery of a brand new Apple MacBook Pro 15″, I noticed a consitent click, beep, freeze experience. This was to be identified to be the hard drive in the laptop, something sounding akin to the hard drive head moving to the parked position.
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Tagged with: 7200 • Apple • beep • click • freeze • g-force • hard drive • macbook pro • ST9500420ASG • sudden motion sensor
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